SEPHORA CANADA: 2020 Beauty Insider Cash Beta Test for Rouge | 500 Points = $10 Off | Canadian Loyalty Rewards Program; New Benefit & Changes

Sephora Canada 2020 Beauty Insider Cash Beta Test for Rouge Canadian Rewards 500 Points 10 Off - Glossense

Sephora Canada’s Beauty Insider loyalty rewards program is about to see many changes in 2020… and as of right now, Beauty Insider Cash is on the horizon.

As of yesterday (January 24, 2020), Sephora began reaching out to its Rouge members in the hopes of testing out a new benefit:

“We’re testing out a new benefit where members can apply 500 points to their purchase for $10 off – and we want you to try it before anyone else.”

However, the introduction to the new benefit went awry. If you were one of the few that experienced issues, Sephora’s Beauty Insider Cash is now up and running. As noted in Sephora’s BIC forum:

UPDATE 1/25/2020: Thank you for sharing your feedback. The functionality has been fixed to opt into the Beta. Please continue to share your feedback with your experience by commenting below or by emailing beautyinsidercash@sephora.com.

What is Sephora Beauty Insider Cash?

Sephora’s Beauty Insider Cash benefit will allow members to exchange 500 BI points for $10 off their purchase.

During Sephora’s Beauty Insider Cash beta test, Rouge members (who received an e-mail) will have the opportunity to test out the new benefit, in select stores and online, during its pilot period.

Interest piqued? Here’s what you need to know at a gloss:

Registration: Look for an e-mail (if subscribed) and sign-up. Registration is open until January 29, 2020 or until space runs out.

Beta Test Start Date: February 5 – 18, 2020. Watch for an e-mail.

Pilot Period: Date TBA – February 28, 2020.

Beta Test End Date: February 28, 2020.

However, don’t be so quick. Be sure to take a look at the terms and FAQs below to ensure that this is the right benefit for you.

As I’ve highlighted (in Glossense pink) within the terms:

  • Your points and the $10 discount, in the event of a return, are NON-REFUNDABLE.
  • The beta test is limited to select stores in Montreal, Quebec and Vancouver, British Columbia.
  • Beauty Insider Cash ($10 off) can only be applied ONCE per transaction.

Have questions? Full terms and FAQs are available after the jump.

Glossense wants to know!

What are your thoughts? Will you be participating? The introduction to Sephora’s new Beauty Insider Cash benefit has been met with mixed reviews and I’d love to hear from you in the comments! 🙂


*The $10 off when you redeem 500 Beauty Insider (BI) points pilot is valid for Rouge members on merchandise purchases made in select pilot Sephora U.S. and Canada stores during the pilot period. Subject to availability, offer is also valid during the pilot period on sephora.com and sephora.ca for those Rouge members who have submitted their email address to opt into the pilot by 11:59 pm PT on 1/29/20 and received a confirmation email from Sephora. Pilot period is from 2/5/20 through 11:59 pm PT on 2/28/20. Offer not valid in Sephora U.S. or Canada stores that are not select pilot stores, on jcp.com or at Sephora inside JCPenny stores. Benefit cannot be applied to gift card purchases, in-store services, previous purchases, gift wrapping, packaging, taxes, or shipping & handling charges. Return of discounted merchandise will be for the price actually paid after the $10 benefit, neither the 500 BI points deducted from your BI account or the $10 benefit will be refunded. Exchanges of the same item will be credited for the full transaction value including the $10 benefit. Sephora is not responsible for damaged, lost, or stolen offer materials. Offer has no cash value without a purchase and may not be altered, sold, bartered or transferred. Rouge status must be attained prior to participation in the pilot. Minimum qualifying merchandise purchase of $10 (before tax, shipping and handling) is required to redeem 500 BI points for $10 off and benefit may only be used once per transaction. Due to heavy demand, Sephora FLASH delivery times cannot be guaranteed for orders using this benefit. Not valid on orders shipping outside the U.S. or Canada. Cannot be used in conjunction with other offers or rewards. Sephora may modify or cancel the pilot at any time for any or no reason. Sephora may exclude a Rouge member from the pilot for any abuse of the pilot or violation of the pilot rules.”

“Can you share more details about the Beauty Insider Cash Beta test?
We are testing an idea that would allow members to apply points to their purchase for an amount off. The beta test is a limited trial online and at select stores in the U.S. and Canada until 2/28/2020. At Sephora we are always looking to evolve our loyalty experience and look forward to hearing from our clients.

How many times per purchase can I use Beauty Insider Cash offerings during the Beta test?
Participating Beauty Insider Beta members can apply the test offer once per transaction. Your transaction must be $10 USD/CAD or more before tax, shipping and handling to use Beauty Insider Cash.

How does the Beta test work? Is there a difference between online and in store?
We have selected nine stores in the U.S. and eight stores in Canada to participate in the cash Beta test.  For our online Beta test, we invited Rouge members via email to participate on a first-come, first-served basis.  Please see below for the stores that are participating.

U.S.
(Limited to participating stores in the Bay Area, California)
Sephora Corte Madera Town Center
Sephora Daly City
Sephora Embarcadero
Sephora Laurel Village
Sephora San Francisco Centre
Sephora Santa Rosa Plaza
Sephora Stonestown Galleria
Sephora Union Street
Sephora Vintage Oaks Shopping Center  

Canada
(Limited to participating stores in Montreal, Quebec and Vancouver, British Columbia)
Sephora Coquitlam
Sephora Guildford
Sephora High Street
Sephora Metropolis
Sephora Park Royal
Sephora Richmond
Sephora Robson
Sephora Ste Catherine

Who can participate in the online Beta test?
We invited our Rouge members to be part of the test on a first-come, first-served basis. The sign-up period will close on 1/29/2020, or as soon as all spots are full.

I opted in to the Beta test. If I don’t use my points for $10 off before the end of the pilot, will I lose them?
No. The Beta test is an opportunity to try out a new offer, but you will not lose points if you ultimately decide not to participate in the test before 2/28/2020.

How do I give my feedback about my experience/benefit?
We will be sending a survey to anyone who applied the offer in the Beta test. To share feedback outside of the survey, members can email us at beautyinsidercash@sephora.com or comment on this thread.

I was invited to take part in the online Beta test, but it’s closed. How can I join?
Unfortunately, our online Beta test is limited to a certain number of participants. A closed page means we have a full list of participants. You can still share your thoughts on the Beta test with us at beautyinsidercash@sephora.com or by leaving a comment on this thread.

I am Rouge—why didn’t I get an invite to the online Beta test?
The invitation was sent to Rouge members who signed up to receive emails from Sephora and acquired their status by 1/15/2020.

Are there any exclusions when I redeem my 500 Beauty Insider points for $10 off?
Yes, please see restrictions here: Benefit cannot be applied to gift card purchases, in-store services, previous purchases, gift wrapping, packaging, taxes, or shipping & handling charges. Return of discounted merchandise will be for the price actually paid after the $10 benefit, neither the 500 BI points deducted from your BI account or the $10 benefit will be refunded. Exchanges of the same item will be credited for the full transaction value including the $10 benefit. Sephora is not responsible for damaged, lost, or stolen offer materials. Offer has no cash value without a purchase and may not be altered, sold, bartered or transferred. Rouge status must be attained prior to participation in the pilot, by 1/15/2020. Minimum qualifying merchandise purchase of $10 (before tax, shipping and handling) is required to redeem 500 BI points for $10 off and benefit may only be used once per transaction. Due to heavy demand, Sephora FLASH delivery times cannot be guaranteed for orders using this benefit. Not valid on orders shipping outside the U.S. or Canada. Cannot be used in conjunction with other offers or rewards. Sephora may modify or cancel the pilot at any time for any or no reason. Sephora may exclude a Rouge member from the pilot for any abuse of the pilot or violation of the pilot rules.”

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