In light of the Coronavirus (COVID-19), and as it continues to be monitored, several retailers are taking precautionary steps to ensure the safety of all.

For all those concerned, this page will serve as a collective resource of statements, notices and updates, from Canadian beauty retailers and/or from those that serve Canada, including:

• The steps they’re taking to keep everyone safe
• Store closures within Canada
• Product testers and/or beauty services that have been suspended
• Events, classes, demos and parties that have been cancelled within Canada
• Free shipping offers that has been extended by some
• How online shopping has been impacted (OOS items and shipping delays)
• + more!

• Annabelle: March 14, 2020; Statement
• Anthropologie: March 15, 2020; Statement + Stores closed
• Ardene:
  • March 13, 2020; Statement
  • March 18, 2020; Update + All stores closed
  • March 23, 2020; Free shipping w/ any $10 order
• Barefoot Venus:
  • March 20, 2020; Gift ‘The Connected Kit’ in an effort to stay connected.
  • March 20, 2020; Free shipping w/ any $45 order.
• Bath & Body Works: March 16, 2020; Statement + All stores closed
• Benefit BrowBars (Sephora Canada):
  • March 12, 2020; Statement
  • March 17, 2020; Update + BrowBar Services closed
• Benefit Boutique (Toronto – Uptown Yonge):
  • March 12, 2020; Statement
  • March 17, 2020; Update + Boutique closed
• Biotherm: March 20, 2020; Statement + Free shipping
• Bite Beauty: March 21, 2020; Statement
• BKIND:
• Canada Post:
• Caudalie: March 23, 2020; Statement + Free shipping
• Clarins:
  • March 18, 2020; Statement + Spas closed + Free shipping
  • Free shipping until March 22, 2020
• Clarisonic: March 18, 2020; Statement + Free shipping
• Clinique: March 20, 2020; Statement
• ColourPop Cosmetics:
  • March 22, 2020: Distribution & fulfillment centers now closed; Expect delay
• Crabtree & Evelyn: March 19, 2020; Statement
• Deciem (HIF | Hylamide | Niod | The Chemistry Brand | The Ordinary):
  • March 15, 2020; Update via social media + Stores closed
• Dermalogica: March 18, 2020: Statement + Free shipping
• Elemis: March 16, 2020; Statement
• Fey Cosmetics: 
  • March 23, 2020; Statement + Free shipping + 25% off 3+ items.
• Giorgio Armani:
  • March 20, 2020; Statement + Free shipping
  • Free shipping on all orders
• Holt Renfrew:
  • March 13, 2020; Statement
  • March 17, 2020; Update + Stores closed
• Hudson’s Bay:
  • March 13, 2020; Statement
  • March 16, 2020; Update & changes
• Indigo | Chapters:
  • March 13, 2020; Statement
  • March 16, 2020; Free shipping
  • March 17, 2020; Update + All stores closed 
• Ipsy: 
• Kiehl’s:
  • March 14, 2020; Statement + Free online shipping
  • March 16, 2020; Update + All stores closed
• La Mer:
  • March 17, 2020; Statement
    • Click here to contact La Mer
• La Senza:
  • March 18, 2020; Statement + All stores closed + Free shipping 
• Lancome:
  • March 16, 2020; Free shipping
  • March 23, 2020; Update
• London Drugs: March 17, 2020; Statement
• Lise Watier: March 14, 2020; Statement
• L’Occitane en Provence:
  • March 6, 2020; Statement + Free in-store hand washing
  • March 14, 2020; Update + Free online shipping
  • March 17, 2020; Update + All boutiques closed
• Lush Fresh Handmade Cosmetics:
  • March 13, 2020; Statement
  • March 14, 2020; Free online shipping + Free in-store hand washing
  • March 15, 2020; Update | Stores now closed
• MAC Cosmetics:
  • March 17, 2020: Statement + All stores closed
    • Follow for updates
• Marcelle:
  • March 14, 2020; Statement
  • March 21, 2020; Free shipping on all orders
• Morphe:
  • March 12, 2020; Statement + Suspended services
  • March 16, 2020; Update + All stores closed
• Nature Collection (Belif | Fruits & Passion | The Face Shop | VDL):
  • March 13, 2020; Statement
• NIU Body:
  • March 16, 2020; Statement + A letter of love
  • March 20, 2020; Update + Free shipping w/ $45 order
• Nordstrom: March 17, 2020; Statement + All stores closed
• Nudestix: March 19, 2020; Statement + Free shipping & gift w/ orders
• Nyx Cosmetics:
  • March 14, 2020; Statement + Free shipping
  • March 17, 2020; Update + All stores closed
• PC Optimum: March 13, 2020; Statement
• Saje Natural Wellness:
  • March 12, 2020; Statement
  • March 16, 2030; Update + All stores closed
• Saks Fifth Avenue:
  • March 12, 2020; Statement
  • March 17, 2029; Update + All stores closed
• Sephora Canada:
  • March 11, 2020; Statement + Free shipping
  • March 16, 2020; Update + All stores closed
• Shiseido: March 23, 2020; Free shipping on all orders
• Shoppers Drug Mart:
  • March 13, 2020; Product testers removed
  • March 13, 2020; Statement from PC Optimum re: SDM Pharmacies
• Skin&Co Roma: March 16, 2020; Statement
• SkinCeuticals: March 18, 2020; Statement + Free shipping
• Tatcha:
  • March 14, 2020; Statement
  • March 17, 2020: Update + Warehouse transition
• The Body Shop:
  • March 14, 2020: Statement
  • March 15, 2020; Statement
  • March 16, 2020; Update + All stores closed
  • March 21, 2020; Free shipping w/ new lower minimum.
• The Detox Market:
  • March 17, 2020; Statement + All stores close & free shipping
• Too Faced: March 21, 2020; Statement
• Twang & Pearl: March 17, 2020; Statement + Free shipping
• Urban Decay: March 20, 2020; Statement
• Vichy:
  • March 19, 2020; Statement + Free shipping
• Walmart: March 14, 2020; Statement
• Way of Will: March 16, 2020; Statement
• Well.ca: March 13, 2020; Statement + Impact on online shopping
• Yves Saint Laurent:
  • March 20, 2020; Statement + Free shipping
  • Free shipping on all orders

★ Stay informed and protect yourself ★

Please, click below for the latest in Coronavirus (COVID-19) news, resources, recommendations and safety guidelines:

• World Health Organization (WHO)
• Government of Canada

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