HUDSON’S BAY CANADA: Response to Coronavirus (COVID-19); Store Hours Reduced, Return Policy Extended, Services Suspended & Events Postponed Until May 15, 2020 | Canadian Statement


Attention all Hudson’s Bay customers:

In light of the Coronavirus (COVID-19), and as it continues to be monitored, several retailers are taking precautionary steps to ensure the safety of all.

Hudson’s Bay, in their efforts to keep everyone safe, has remained on top of the situation at hand:


  • Hudson’s Bay’s Hours | Effective March 16, 2020:
    Monday-Saturday, 12pm-6pm & Sunday, 12pm-5pm.
  • Events postponed until May 15, 2020.
  • Return policy has been extended by 30-days.
  • Makeup applications have been temporarily suspended.
  • Tailoring and fitting services have been temporarily suspended.

Today, March 16, 2020, Hudson’s Bay’s new reduced hours will take effect:

“We have made the decision to reduce store hours. Our new hours will go into effect beginning Monday, March 16 at all Hudson’s Bay locations across Canada. Stores will now operate Monday – Saturday 12 – 6pm, Sunday 12-5pm. We believe this is the right decision for the time-being.”

Additionally, all in-store customer events will be postponed until May 15, 2020 and further changes (as noted above) are now in effect. For the latest update and for full details, please click below to read Hudson’s Bay’s statement.

★ Please click here to read Hudson’s Bay’s statement. ★

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