SEPHORA CANADA: January 2019 Beauty Insider Reward Program Benefits, Update & Review | Full Canadian FAQs

 

Sephora Canada January 2019 Canadian Beauty Insider Program New Benefits Changes Updates Free Rewards BI VIB Rouge Members Gifts - Glossense

As we refresh and reset for the new year ahead, we are also met with change…

…Meet Sephora Canada’s 2019 updated Beauty Insider Program. 🙂

Greater choice, new perks and revised fan-favourite offers, are all positives that we can look forward to in 2019. Read on to learn more and for a complete overview on what you can expect with Sephora’s latest Beauty Insider Reward Program update. 🙂

★ Points Earned per $1 Spent

Beauty Insiders: 1pt | VIB: 1.25pts | Rouge: 1.5pts …for every $1 spent.

★ Free Birthday Gift | UPDATED!

“Celebrate your birthday by choosing a free gift any time during your birthday.”

VIB & Rouge: You now have MORE choice!

“More Birthday Gift Choices: What better way to celebrate your birthday than with free beauty? In 2019, all Beauty Insider Members are still eligible for a free gift during their birth month and this year you get to choose from a Kat Von D Beauty or Drunk Elephant mini set. In addition to those two choices, VIB and Rouge will also be able to choose from 250 points to put towards whatever rewards they love most in the Rewards Bazaar or a fourth online-only surprise gift, which will rotate throughout the year. Don’t worry, it’s a surprise not a mystery! You will know what the surprise gift is before making your selection.”

Plus – NEW! Rouge: Free Benefit Brow Bar Wax!

Click here to learn more about Sephora Canada’s 2019 Birthday Gifts.

★ Makeup Deluxe: The Full-Face Makeover | NEW NAME!

Free* Sephora Makeovers will be continuing in 2019! 😀

Formerly titled ‘Custom Makeovers’, the service will remain free*, but now under its new name: ‘Makeup Deluxe: The Full-Face Makeover’.

*BI & VIB: Free with any $50 in-store purchase.
Rouge: Free! No purchase is necessary.

Rewards Bazaar

Shop, earn Beauty Insider points and redeem for free rewards, in-store or online.
The Rewards Bazaar remains in effect, with no new updates since August 2018, and its schedule is also unchanged; Every Tuesday and Thursday you can expect new rewards to drop! Enjoy your choice of trial-size samples and mini sets, personalized services and one-of-a-kind experiences, full-sized beauty products* and the opportunity to claim a $100 Rouge Reward.

Click here to browse Sephora’s Rewards Bazaar.

★ Seasonal Savings & Promos

“The better the status the bigger the savings. All members can enjoy discounts and offers throughout the year that are determined by tier, and if you’re Rouge, you’ll always receive our best offers.”

Past Sephora offers have included:

• 10% – 20% off member-tiered discounts during sales & events
• VIB+Rouge Monthly Gifts with any $35 purchase
• Exclusive VIB+Rouge Promo Code Offers (Example)
• Member-tiered Holiday Bonus

★ Tier Celebration Gift | NEW!

The new Tier Celebration Gift benefit will be replacing Rouge’s prior free welcome / renewal gift; Services and points will now be offered in place of tangible gifts.

“Choose a free Tier Celebration Gift when you upgrade your status: We love our Beauty Insiders and we want to celebrate with you when you upgrade your status or requalify for another year as a top member of our program. So in 2019, VIB can choose from 500 bonus points, two makeovers to share or keep, or free shipping on purchases of $35 or more. Rouge can choose from 750 bonus points, or four giftable makeovers to share with your besties (in addition to free unlimited makeovers for Rouge).”

Click here to learn more about Sephora Canada’s 2019 Tier Celebration Gifts.

★ Rouge-ONLY Perks

Free Makeovers! Now titled: “Makeup Deluxe: The Full-Face Makeover”.
Free standard shipping – No minimum.
Early access to new products.
Exclusive events and promos.
Enjoy highest-level discount / perk during sales and bonus offers.
Chance to redeem points for $100 Rouge Reward.

Finally…
★ More Benefits

In-store Beauty Services.
 Sephora’s Beauty Insider Community.

Glossense wants to know!

What are your thoughts? Excited? Have any questions that remain unanswered? Let us know in the comments! ❤

Click below for an extended list of FAQs and Terms.

Extended FAQs & Terms

January 2019: Beauty Insider Program Update Canadian FAQs

Glossense NOTE: Outlined below are the new Beauty Insider Program FAQs, quoted, as stated here within Sephora’s Beauty Insider Community. However, please note that I’ve taken the time to personally edit and update the below FAQs, to eliminate confusion and to better reflect the program and its terms, for Canadians. 😉

Source: Original FAQs.

Attention Beauty Insiders: We are updating the program benefits again so you have more choices to make the most of your membership. We want you to be the first to know about some changes rolling out this month, including new birthday gift choices, new tier celebration gift choices when you upgrade your status, and free standard shipping for Rouge members. For a full list of Beauty Insider benefits, please visit this link. For additional information please reference the FAQs below.”

What is a Tier Celebration Gift?
A Tier Celebration Gift is our gift to you when you reach either the VIB or Rouge tier. You will have the opportunity to choose a Tier Celebration Gift when you upgrade your status or requalify for another year as a top member of our program. So in 2019, VIB members can choose one of the following three choices: 500 bonus points, two makeovers to share or keep (no purchase required), or free shipping on purchases of $35 purchases on Sephora.ca. Rouge members can choose from one of the following two choices: 750 bonus points or four giftable makeovers to share with your besties (no purchase required).

Where can I choose my Tier Celebration Gift?
As a member of a qualifying tier you can select your Tier Celebration Gift in your Beauty Insider Account: https://www.sephora.com/about-beauty-insider. Tier Celebration Gifts are available online only.

I just chose points as my Tier Celebration Gift. Can I redeem the points to redeem Rewards in the same transaction?
Yes, you can redeem the points to redeem Rewards in the same transaction that you selected your Tier Celebration Gift online at sephora.ca.

I chose free, giftable makeovers as my Tier Celebration Gift, how do I use them?
VIB and Rouge members who select free makeovers, now called Makeup Deluxe: The Full-Face Makeover, will receive an email containing two vouchers for VIB members and four vouchers for Rouge members for free Makeup Deluxe: The Full-Face Makeovers, with no minimum purchase. These vouchers can be shared with a friend but each code may only be used once prior to the date of expiration. To book your appointment, visit https://www.sephora.com/happening/home.

Do Rouge members still receive free custom makeovers?
Yes, Rouge members still receive free Makeup Deluxe: The Full-Face Makeovers (formerly called custom makeovers) with no minimum purchase when they make an appointment. Don’t forget VIB and Insiders, all Beauty Insider members receive free 60-minute Makeup Deluxe: The Full-Face Makeovers when you spend $50 or more. To book your appointment, visit https://www.sephora.com/happening/home.

How does free standard shipping work for Rouge members?
Free standard shipping is available at no cost to Rouge members and takes 3-5 days, on average, to ship. There is no minimum spend for Rouge members to receive free standard shipping.

I chose free shipping with all $35 purchases as my VIB Tier Celebration Gift. How do I use it?
VIB members who select free shipping with all $35 purchases as their Tier Celebration Gift will receive free standard shipping on all online transactions where the merchandise total is greater than or equal to $35. The free shipping will automatically be added to your basket at checkout. The value of “merchandise” does not include e-gift cards, gift cards, tickets for special Sephora-sponsored events and/or taxes.

How can I redeem my Birthday Gift?
All Beauty Insider members are eligible to redeem one Birthday Gift per year during the month of their birthday. Canadian Rouge members will also be eligible to receive a free Benefit brow wax during their birthday month (Canada-only). To see the different Birthday Gift options for your Beauty Insider status, [please click here]. Birthday Gift options vary by country, status and VIB and Rouge members are eligible to choose between a mini set or 250 bonus points to put towards whatever rewards they love most in the Rewards Bazaar. To redeem in Sephora stores, provide a Beauty Advisor with your registered Beauty Insider email address. No purchase is necessary when redeeming your gift in store. To redeem online, a merchandise purchase is required and the gift will be available at checkout. Merchandise does not include e-gift cards, gift cards, taxes or shipping. If it is your birthday month and you are having problems redeeming your gift online, please email customerservice@sephora.com or call 1-877-SEPHORA (1-877-737-4672). Substitutions may occur. Valid while supplies last. This offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.

I just chose 250 points as my Birthday Gift. Can I redeem the 250 points to redeem Rewards in the same transaction?
Yes, you can redeem the 250 points to redeem Rewards in the same transaction that you selected your 250 points birthday gift in in Sephora, or online at sephora.ca.

What are the Surprise Birthday Gifts?
VIB and Rouge members will have an additional online-only gift option to redeem during their birthday month. These gifts will change from time to time throughout the year. Don’t worry, this is a surprise, not a mystery! If you choose the surprise gift, you will know what the gift is before redeeming.

I’m a Rouge member who lives in Canada. Tell me more about the free Benefit brow wax.
Starting in January 2019 Rouge members who live in Canada will receive an email with a barcode to redeem a free brow wax during their birthday month. The brow bar service is available in select stores only and the service must be booked online. To redeem the service, please schedule your appointment and, upon arrival, present the email to a Sephora Beauty Advisor. This offer is one-time use only. You will have until the end of your birthday month to redeem your free Brow Bar offer. Please note: The free offer is for a brow wax service only (tint or other Brow Bar services not included).

Makeup Deluxe: The Full-Face Makeover:

“All Beauty Insider members receive free Makeup Deluxe: The Full-Face Makeover when you spend $50 or more. Rouge members receive freeMakeup Deluxe: The Full-Face Makeover with no minimum purchase for the remainder of 2019. In all cases, an appointment is required and is subject to store availability and scheduling. Offer has no value and is not redeemable for merchandise. Offer is non-transferable. Offer is non-transferable and non-shareable. Offer subject to change, alteration, or termination by Sephora in its sole discretion at any time.”

Trial-size Products & Mini Sets:

“All members can redeem their points for trial-size samples and sets.**

**Limited quantities – while supplies last.”

One-of-a-kind Experiences & Personalized Services:

“All members can redeem their points to meet a brand founder, take a trip, and more,**

**Limited quantities – while supplies last.”

*Full Size Beauty Product Rewards:

“VIB and Rouge can redeem their points for full-size products from their favourite brands.**

**Limited quantities – while supplies last.”

“How can I use my points to redeem full size products?
Each month, we will release 2-3 full size products from our favorite brands in the Rewards Bazaar. VIB and Rouge will have access to redeem their points for these products while supplies last.”

$100 Rouge Reward:

*”Rouge Reward is valid on a future transaction only, is sent via email, and expires 90 days from purchase. Limited quantities – while supplies last. Terms and conditions apply.”

What is a Rouge Reward and who can use one?
A Rouge Reward is a non-transferable $100 reward available to Rouge members in exchange for redemption of 2,500 Beauty Insider points, while supplies last on a first-come-first-served basis.  A $100 Rouge Reward then can be used online or in store for the purchase of merchandise only.  Merchandise does not include e-gift cards, gift cards, a FLASH Shipping subscription, a Play! Subscription, taxes or shipping. Employees of Sephora, Sephora inside JCPenney, and JCPenney are not eligible to redeem points for Rouge Rewards. Rouge Rewards expire 90 calendar days after the email confirmation date (details below).

How do I redeem a Rouge Reward?
Starting on August 28th, the $100 Rouge Reward will be available in the Rewards Bazaar every Tuesday and Thursday in limited quantities while supplies last. Rewards go live at 9am Pacific Time. Rouge Reward may sell out but more will become available each Tuesday and Thursday at 9am Pacific Time.

Where and how can I use my Rouge Reward?
A Rouge Reward can be used online and at Sephora stores in the US and Canada to purchase merchandise. A Rouge Reward cannot be used in Puerto Rico stores, at Sephora inside JCPenney stores or at jcpenney.com.

Can I use my Rouge Reward in multiple transactions?
The Rouge Reward can only be redeemed once. The full $100 amount must be used in a single transaction; any remaining value will not be reimbursed.

How quickly will I receive and be able to use my Rouge Reward after I redeem points for it?
After you redeem points for a Rouge Reward in the Rewards Bazaar, you will receive a confirmation email within 24 hours that will provide a link to generate a code and instructions on how to use the code to purchase merchandise. The code, once received via the link, is immediately available for use. The code can be viewed multiple times from the same confirmation email, but the code will expire after 90 days from the date of the email.

Can I use my Rouge Reward in conjunction with promotional discounts or codes?
A Rouge Reward cannot be used in conjunction with any promotional discounts or codes.

Can my Rouge Reward Expire?
Yes. The Rouge Reward code expires 90 days after the date of the confirmation email containing the link used to generate the code.  If the $100 value is not used during this period it will be forfeited.”

Looking for more answers?
Click here to review Sephora’s Beauty Insider full Terms & Conditions.

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